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Consent Management Platform (CMP)
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Consent Management Platform (CMP)

My Consent Vault™ is a DPDP-ready Consent Management Platform designed to manage consent collection, verification, withdrawal, Data Principal requests, notices, communication, dashboards and audit evidence.

Key Capabilities:
  • Consent lifecycle management
  • API, single entry and bulk upload consent creation
  • Multilingual notices and communication templates
  • Dashboards, audit trails and compliance reports
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My Consent Vault™

A SaaS-based Consent Management Platform that helps Data Fiduciaries operationalise consent management, notice delivery, Data Principal rights, communication, system integration and compliance evidence under the DPDP Act.


DPDP Ready Consent Lifecycle Multilingual API Enabled Bulk Upload Dashboards Audit Trail

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Core Platform

CMP Product Capabilities

Designed to manage the full consent lifecycle from consent request to audit-ready evidence.

🔄

Consent Lifecycle Management

Manage consent request, grant, denial, renewal, expiry, withdrawal, replacement and revocation with complete status history.

➕

Flexible Consent Creation

Create consent requests through API integration, platform-based single entry, assisted upload or bulk upload for large datasets.

📄

Template-Based Notices

Create purpose-wise, language-wise and version-controlled notices aligned to business use cases and DPDP requirements.

🌐

Multilingual Consent Journeys

Deliver notices, consent screens and communication templates in multiple languages for better Data Principal understanding.

💬

Communication Templates

Manage event-based email, SMS and WhatsApp templates for consent request, OTP, approval, denial, withdrawal and reminders.

🧑‍⚖️

Data Principal Rights

Manage access, correction, erasure, withdrawal and grievance requests with ownership, SLA tracking and closure evidence.

Product Modules

Platform Modules

Designed to manage the full consent lifecycle from consent request to audit-ready evidence.

🧩

Purpose & Consent Configuration

Configure consent purposes, data categories, notice versions, validity, renewal rules and consent capture channels.

  • Purpose master and data category mapping
  • Consent validity and renewal configuration
  • Channel-wise consent setup
🔐

Secure Consent Verification

Verify Data Principal identity before consent action using OTP-based or link-based verification journeys.

  • OTP-based verification
  • Secure consent link
  • Consent action logging
🔗

Integration & API Framework

Integrate CMP with websites, mobile apps, CRM, HRMS, LMS, LOS, LMS and internal enterprise systems.

  • Consent request APIs
  • Consent validation APIs
  • Status callback and response APIs
📊

Dashboards & Compliance Reports

Track consent coverage, pending requests, withdrawals, request SLA, communication delivery and compliance trends.

  • Consent status dashboards
  • Data Principal request dashboards
  • Audit and management reports
📝

Secure DSR Request Management

Enable Data Principals to raise, track, and manage rights requests with identity verification, SLA tracking, and complete auditability.

  • DSR request submission
  • Identity verification
  • SLA-based tracking
  • Request action logging
📋

Breach Incident Management

Record, assess, track, and manage personal data breach incidents with structured workflows, notifications, and compliance-ready audit logs.

  • Incident capture
  • Impact assessment
  • Root Cause Analysis
  • Breach action logging

Consent Journey

How My Consent Vault™ Works

A structured flow to request, verify, capture, communicate and evidence consent.

01

Consent Request

Business system sends consent request to CMP through API, single entry or bulk upload.

02

Notice Delivery

CMP sends multilingual notice and consent link through email, SMS or WhatsApp.

03

DP Verification

Data Principal verifies identity using OTP and reviews the relevant notice and purpose.

04

Consent Action

Data Principal grants, denies or withdraws consent with complete action tracking.

05

System Response

CMP sends consent status response or callback to the requesting business system.

06

Record & Evidence

CMP stores consent record, timestamp, channel, notice version and communication trail.

07

Rights Management

Data Principal requests are tracked with status, SLA, owner and closure evidence.

08

Audit Monitoring

Dashboards and reports provide continuous visibility into consent and request compliance.

Governance

Audit, Security & Governance Features

Built to provide traceability, accountability and compliance evidence for DPDP operations.

🧾

Audit Trail

Maintain complete logs for consent request, notice delivery, OTP verification, consent response, withdrawal and request closure.

👥

Role-Based Access

Control access for business users, compliance teams, administrators and system users with role-based permissions.

🛡️

Secure Platform Design

Support secure access, controlled APIs, event logs and evidence retention for sensitive consent operations.

⏱️

SLA Tracking

Track response and resolution timelines for Data Principal requests and operational compliance activities.

📈

Management Dashboards

Provide CXO and compliance visibility into consent coverage, exceptions, open requests and operational risk areas.

📦

Evidence Repository

Store notice versions, consent logs, communication records and request history for audits and internal reviews.

Use Cases

Where CMP Can Be Used

Suitable for organisations that collect and process customer, employee, vendor or partner personal data.

🏦

BFSI & Lending

Consent for onboarding, KYC, loan processing, cross-sell, communication and Data Principal rights.

🏨

Hospitality

Guest consent, loyalty communication, vendor records, employee data and service-related communication.

🏥

Healthcare

Patient consent, appointment communication, diagnostics, medical records and data request management.

🛒

Retail & E-commerce

Marketing consent, customer profiles, order history, promotional communication and support workflows.

🏢

Enterprise HR

Employee consent, HRMS integration, payroll data, background verification and policy acknowledgement.

🤝

Vendor & Partner Ecosystem

Vendor employee data, partner communication, processor coordination and compliance evidence management.

Want to see My Consent Vault™ in action?

Schedule a product demo to understand how CMP can help you manage consent, notices, Data Principal requests and audit evidence under DPDP.

Request Demo

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